Opinly.ai Privacy Policy

Last updated: March 5, 2024

Opinly.ai ("Opinly") is committed to protecting the privacy of our users. This privacy policy explains in detail how we collect, use, disclose, and store your personal information when you use our website and services, and the choices you have associated with your data.

What personal information do we collect?

We collect various types of personal information from you depending on how you interact with our website and services. Here's a breakdown of the information we may collect:

  • Account Information: When you create an Opinly account, we collect your name, email address, and a chosen password. We may also collect additional information such as your company name, job title, preferred language, and phone number (optional) to improve your experience and personalize your interactions with Opinly.
  • Usage Data: We collect information about how you use our services, such as the pages you visit, the features you use, and the searches you conduct. This data helps us understand user behavior and improve our services. We may collect this data using cookies and other tracking technologies (explained further below in the Cookies section).
  • Device Information: We collect information about the device you use to access our services, such as your device type, operating system, browser type, IP address, and unique device identifiers. This information helps us diagnose and troubleshoot technical problems and ensure our services function properly on various devices.
  • Contact Information: If you contact us for support or send us feedback, we may collect your name, email address, and the content of your message. This information helps us respond to your inquiries and improve our services.

How do we use your personal information?

We use your personal information for several reasons, always striving to provide you with a positive experience and improve our services. Here are the main purposes:

  • To provide and improve our services: We use your personal information to operate and maintain our website and services, provide you with features and functionality, personalize your experience, and fulfill your requests.
  • To communicate with you: We may use your personal information to send you important information about our services, such as service updates, security notices, and password reset instructions. We may also use your information to respond to your inquiries and support requests.
  • For research and development: We may use anonymized and aggregated data to conduct research and development to improve our services and develop new features.
  • To comply with legal requirements: We may use your personal information to comply with applicable laws and regulations, respond to legal process, or protect our rights and the rights of others.

How do we share your personal information?

We are committed to transparency and will only share your personal information under specific circumstances. Here are the instances where we may disclose your data:

  • With your consent: We will always obtain your explicit consent before sharing your personal information with any third party for marketing or advertising purposes.
  • With service providers: We may share your personal information with trusted third-party service providers who help us operate and maintain our website and services. These service providers are bound by strict contractual obligations to keep your information confidential and secure and only use it for the purpose of providing services to Opinly.
  • To comply with legal requirements: We may disclose your personal information to comply with a court order, subpoena, or other legal process. We may also disclose your information to enforce our terms of service, protect our rights, or protect the safety of others.

Cookies and other tracking technologies

We use cookies and other tracking technologies on our website to collect and store certain information. Cookies are small data files that are placed on your device when you visit a website. They can be used to remember your preferences, track your activity on the website, and understand how you interact with our services.

The following types of cookies may be used on our website:

  • Session cookies: These cookies are temporary and expire once you close your browser. They are used to track your activity on the website during a single session.
  • Persistent cookies: These cookies remain on your device for a predetermined period of time after you close your browser. They are used to remember your preferences and settings for future visits.
  • Third-party cookies: These cookies are placed on your device by third-party companies. We may use third-party cookies for analytics purposes, such as tracking website traffic and user behavior.

You can control or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data security

We take the security of your personal information very seriously. We implement a variety of security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Secure storage: We store your personal information on secure servers with limited access.
  • Encryption: We use encryption technologies to protect your personal information when it is transmitted over the internet.
  • Regular security reviews: We conduct regular security reviews to identify and address potential vulnerabilities in our systems.

It is important to note that no security measures are perfect. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your choices

We respect your right to control your personal information. You have the following choices:

  • Access and update your information: You can access and update your personal information through your account settings. You can also contact us to request access to or correction of your personal information.
  • Delete your information: You can request that we delete your personal information by contacting us. However, please note that we may be required to retain some of your information for legal or record-keeping purposes.
  • Opt out of marketing communications: You can opt out of receiving marketing communications from us by clicking the unsubscribe link at the bottom of any marketing email or by changing your preferences in your account settings.

Data retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required or permitted by law. Here are some examples of how long we may retain your data:

  • Account information: We will retain your account information for as long as your account is active.
  • Usage data: We may retain usage data for a limited period of time to analyze trends and improve our services.
  • Contact information: We will retain contact information for as long as necessary to respond to your inquiries and support requests.

When we no longer need to retain your personal information, we will securely delete or anonymize it.

Children's privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us so we can delete it.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or comply with legal requirements. We will notify you by email or by posting a notice on our website before any material changes take effect. We encourage you to review this privacy policy periodically for the latest information on our privacy practices.

Contact us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

  • Email: support@opinly.ai (We aim to respond to all inquiries within 24 hours)